Terms of Service

Effective Date: May 16, 2026  |  Last Updated: May 16, 2026

1. Acceptance of Terms

By accessing, browsing, or using the Website at eastcoastwings.rest, or by placing an order, creating an account, or otherwise engaging with any service offered by East Coast Wings ("we," "us," "our," or the "Company"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service, as well as our Privacy Policy, which is incorporated herein by reference.

These Terms constitute a legally binding agreement between you ("User," "Customer," or "you") and East Coast Wings. This agreement is governed by the laws of the United States and applicable state laws depending on your location of use and the Company's place of operation. If you are using this Website on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" refers to such entity.

We reserve the right to update, revise, or modify these Terms at any time. Your continued use of the Website following any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for any updates.

You must be at least 18 years of age, or the age of majority in your jurisdiction, to use our services independently. Minors may only use the Website with the involvement and supervision of a parent or legal guardian who agrees to be bound by these Terms.

2. Description of Services

East Coast Wings is a food service business that provides customers with the ability to browse our menu offerings, place food and beverage orders, make reservations, and engage with our brand online through the Website at eastcoastwings.rest. Our services may include, but are not limited to, the following:

• Online Menu Browsing: Users may view our full range of food and beverage offerings, including wing flavors, appetizers, sides, sauces, beverages, and seasonal specials.
• Online Ordering: Customers may place orders for delivery, takeout, or dine-in through the Website or third-party platforms integrated with our system.
• Reservation Services: Users may reserve tables for dine-in experiences at participating East Coast Wings locations.
• Catering and Event Services: We may offer catering packages and event coordination services for private events, corporate functions, and group gatherings.
• Promotions and Loyalty Programs: Users may participate in promotional campaigns, discount offers, and loyalty or rewards programs offered through the Website.
• Customer Support: We provide customer service via email and other available communication channels to assist with orders, complaints, inquiries, and general information.
• Informational Content: The Website contains informational content about our brand, locations, nutritional information, ingredient disclosures, and company news.

East Coast Wings reserves the right to modify, suspend, or discontinue any aspect of its services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

All menu items, prices, and availability are subject to change. Certain menu items may not be available at all locations. Product images displayed on the Website are for illustrative purposes only and may differ from the actual product delivered or served.

3. User Obligations and Prohibited Activities

3.1 General Obligations

As a user of the Website and our services, you agree to:

• Provide accurate, current, and complete information when registering an account or placing an order.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use of your account.
• Use the Website and services in compliance with all applicable federal, state, and local laws and regulations.
• Treat our employees, contractors, and other users with respect and professionalism in all interactions.
• Promptly pay for all orders placed and services rendered.
• Review allergen and nutritional information available on the Website before ordering if you have specific dietary requirements or restrictions.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities when using the Website or our services:

• Fraudulent Activity: Submitting false or misleading orders, using fraudulent payment methods, exploiting promotional offers in bad faith, or misrepresenting your identity.
• Unauthorized Access: Attempting to gain unauthorized access to any part of the Website, our servers, databases, or other systems connected to the Website.
• Data Harvesting: Using automated tools, bots, scrapers, or similar technologies to collect data from the Website without our express written consent.
• Malicious Software: Uploading, transmitting, or distributing viruses, malware, ransomware, or any other harmful code or software.
• Interference: Interfering with or disrupting the integrity or performance of the Website, its servers, or any networks connected to the Website.
• Intellectual Property Violations: Copying, reproducing, distributing, or creating derivative works from any content on the Website without our prior written permission.
• Defamatory or Harmful Content: Posting, submitting, or transmitting content that is defamatory, obscene, offensive, abusive, threatening, or otherwise objectionable.
• Impersonation: Impersonating East Coast Wings, its employees, other users, or any third party in connection with the use of the Website.
• Commercial Exploitation: Using the Website or its content for any unauthorized commercial purpose, including reselling our services without permission.
• Illegal Activity: Using the Website in furtherance of any illegal activity or in violation of any applicable federal, state, or local law, including but not limited to violations of the Federal Trade Commission Act (FTC Act), consumer protection laws, or food safety regulations.

East Coast Wings reserves the right to terminate or suspend your access to the Website and services immediately, without notice or liability, if you engage in any of the above prohibited activities or otherwise violate these Terms.

4. Account Registration

Some features of our Website may require you to create an account. When registering, you agree to provide truthful, accurate, and complete information as prompted by the registration form. You are responsible for maintaining the accuracy of this information and for updating it as needed.

You are solely responsible for maintaining the confidentiality of your username and password. You agree to immediately notify East Coast Wings at [email protected] if you discover any unauthorized use of your account or any other security breach. East Coast Wings will not be liable for any loss or damage arising from your failure to protect your account credentials.

We reserve the right to refuse registration, cancel accounts, or remove content at our sole discretion, particularly where we believe accounts are being used for fraudulent, abusive, or illegal purposes.

5. Ordering, Payment, and Pricing Terms

5.1 Order Placement

When you place an order through the Website or other authorized channels, you are making an offer to purchase the selected items at the stated price. East Coast Wings reserves the right to accept or decline any order at its sole discretion. An order is confirmed only when you receive written confirmation via email or an in-app notification.

5.2 Pricing

All prices listed on the Website are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes. Prices may vary by location and are subject to change at any time without prior notice. In the event of a pricing error on the Website, we reserve the right to cancel the affected order and issue a full refund.

5.3 Payment Methods

We accept various payment methods as indicated on the Website or at the point of sale, which may include major credit and debit cards, digital wallets, and other approved payment platforms. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize East Coast Wings to charge the full amount of your order, including applicable taxes and fees.

5.4 Refunds and Cancellations

Refund and cancellation policies vary depending on the nature of the order. For online orders, cancellations may be accepted within a limited timeframe prior to preparation or dispatch. If you receive an incorrect, incomplete, or unsatisfactory order, please contact us at [email protected] within 24 hours of receipt, and we will make reasonable efforts to resolve the issue. East Coast Wings reserves the right to issue refunds, replacements, or credits at its discretion.

5.5 Promotions and Discounts

Promotional offers, discount codes, and coupons are subject to their individual terms and conditions and may not be combined unless explicitly stated. East Coast Wings reserves the right to revoke, modify, or expire any promotional offer at any time.

6. Intellectual Property Rights

All content available on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of East Coast Wings or its content suppliers and is protected by United States and international intellectual property laws, including copyright, trademark, and trade secret laws.

The East Coast Wings name, logo, and all related trademarks, service marks, and trade dress are the exclusive property of East Coast Wings. Nothing in these Terms grants you any right, title, or license to use our intellectual property without our prior written consent.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for personal, non-commercial purposes related to placing orders and using our services. This license does not permit you to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content;
• Modify or create derivative works based on the Website or its content;
• Use data mining, robots, or similar data gathering tools on the Website;
• Frame or mirror any portion of the Website without our express written consent.

Any unauthorized use of our intellectual property may violate copyright laws, trademark laws, and other applicable laws, and may result in civil or criminal penalties. East Coast Wings actively monitors and enforces its intellectual property rights.

7. Disclaimers and "As-Is" Basis

To the fullest extent permitted by applicable law, East Coast Wings expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
• Warranties that the Website will be uninterrupted, error-free, or free of viruses or other harmful components;
• Warranties regarding the accuracy, reliability, completeness, or timeliness of any content or information on the Website;
• Warranties that defects in the Website will be corrected.

Nutritional and allergen information provided on the Website is offered as a general guide only and may not account for variations in preparation, supplier ingredient changes, or cross-contamination. Customers with severe food allergies or dietary restrictions should notify our staff directly before ordering. East Coast Wings does not warrant that any menu item is free from allergens, and we accept no liability for allergic reactions resulting from failure to disclose dietary requirements.

East Coast Wings makes no warranty or representation that the Website is available in all geographic locations, that content is appropriate for use in all locations, or that the Website complies with the laws of countries outside of the United States.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, IN NO EVENT SHALL EAST COAST WINGS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR SERVICES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, or business opportunities;
• Personal injury or property damage related to your use of the services;
• Unauthorized access to or alteration of your transmissions or data;
• Statements or conduct of any third party on or through the Website;
• Any bugs, viruses, or other harmful code transmitted through the Website by any third party;
• Any errors or omissions in any content posted on the Website.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the greatest extent permitted by law.

In no event shall East Coast Wings's total aggregate liability to you for all claims arising under or in connection with these Terms or your use of the Website exceed the greater of: (a) the total amount you paid to East Coast Wings in the three (3) months immediately preceding the event giving rise to the claim; or (b) One Hundred United States Dollars ($100.00 USD).

The foregoing limitations will apply even if East Coast Wings has been advised of the possibility of such damages. These limitations reflect a reasonable allocation of risk between the parties and are an essential basis of the bargain between the parties.

9. Indemnification

You agree to defend, indemnify, and hold harmless East Coast Wings and its respective officers, directors, employees, agents, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Website or services in violation of these Terms;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any third-party rights, including intellectual property rights or privacy rights;
• Any content you submit, post, or transmit through the Website;
• Any fraudulent, negligent, or willful misconduct on your part;
• Your breach of any representation or warranty made in these Terms.

East Coast Wings reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with East Coast Wings in asserting any available defenses. You shall not settle any claim or proceeding without the prior written consent of East Coast Wings.

10. Third-Party Links and Services

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by East Coast Wings. These links are provided for your convenience and informational purposes only. East Coast Wings has no control over the content, privacy policies, or practices of any third-party websites and assumes no responsibility or liability for them.

Your use of third-party websites and services is at your own risk and subject to the terms and conditions and privacy policies of those third parties. We encourage you to review the terms and privacy policies of any third-party websites you visit. The inclusion of any link on the Website does not imply an endorsement, approval, or recommendation by East Coast Wings.

11. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and applicable state laws, without regard to any conflict of law principles that would require the application of laws of another jurisdiction.

By using the Website, you consent to the personal jurisdiction and exclusive venue of the courts located in the United States for any disputes arising out of or relating to these Terms or your use of the Website or services. You waive any objection to jurisdiction and venue in such courts.

These Terms are additionally subject to applicable federal laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), the CAN-SPAM Act (15 U.S.C. § 7701 et seq.), the Children's Online Privacy Protection Act (COPPA), and all other applicable federal consumer protection statutes. If you are a California resident, your rights may also be governed by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as further described in our Privacy Policy.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website informally by contacting East Coast Wings at [email protected]. We will make good-faith efforts to resolve the dispute within thirty (30) days of receipt of your written notice of the dispute. If the dispute cannot be resolved informally within this period, either party may pursue formal resolution as described below.

12.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE WEBSITE SHALL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT. The arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall be conducted in English in the United States, at a location mutually agreed upon by the parties.

The arbitrator shall have authority to award any remedy that would be available in court. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AND EAST COAST WINGS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. This waiver of class actions is a material term of these Terms.

12.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidential information, or other proprietary rights.

13. Term and Termination

These Terms shall remain in full force and effect for as long as you use the Website or services. East Coast Wings may, in its sole discretion, terminate or suspend your access to the Website and services, in whole or in part, at any time and for any reason, including but not limited to:

• Your breach of any provision of these Terms;
• Requests by law enforcement or other government agencies;
• Unexpected technical or security issues or problems;
• Extended periods of inactivity on your account;
• Your engagement in fraudulent, abusive, or unlawful activities.

Upon termination, your right to use the Website and services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnification obligations, limitations of liability, and dispute resolution provisions.

East Coast Wings shall not be liable to you or any third party for any termination of your access to the Website or services. If you wish to terminate your account, you may do so by contacting us at [email protected].

14. Changes to These Terms

East Coast Wings reserves the right, at its sole discretion, to modify, update, or replace any part of these Terms of Service at any time. Changes will be effective immediately upon posting to the Website unless otherwise indicated. We will endeavor to provide reasonable notice of material changes, such as posting a prominent notice on the Website or sending an email notification to registered users.

The date of the most recent revision will always be indicated at the top of this page under "Last Updated." It is your responsibility to check this page periodically for changes. Your continued use of the Website after the posting of changes constitutes your acceptance of and agreement to those changes. If you do not agree to the revised Terms, you must discontinue your use of the Website immediately.

East Coast Wings may also update these Terms to reflect changes in applicable law, new regulatory requirements, or operational changes to our business. Such updates will be made in good faith and in compliance with applicable United States laws and regulations.

15. Severability

If any provision of these Terms of Service is found to be unlawful, void, or for any reason unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining Terms shall remain in full force and effect.

No waiver by East Coast Wings of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of East Coast Wings to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by East Coast Wings on the Website, constitute the entire agreement between you and East Coast Wings with respect to the subject matter hereof and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, relating to such subject matter.

No oral or written information or advice given by East Coast Wings or its authorized representatives shall create a warranty or otherwise expand the scope of these Terms. In the event of any conflict between these Terms and any other agreement you may have with East Coast Wings, these Terms shall govern unless the other agreement expressly refers to and supersedes these Terms.

17. Force Majeure

East Coast Wings shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, government orders or restrictions, labor disputes, utility failures, cyberattacks, supply chain disruptions, or any other event constituting force majeure. In such circumstances, East Coast Wings's obligations shall be suspended for the duration of the force majeure event, and we will make reasonable efforts to resume normal operations as quickly as practicable.

18. Accessibility

East Coast Wings is committed to making its Website accessible to individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) and applicable accessibility requirements under the Americans with Disabilities Act (ADA). If you experience any accessibility barriers while using our Website, please contact us at [email protected] so that we may assist you and work to improve accessibility.

19. Consumer Rights and Compliance

East Coast Wings complies with all applicable federal and state consumer protection laws, including but not limited to the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive practices in commerce. We are committed to fair, transparent, and honest business practices in all our interactions with customers.

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, the right to delete, and the right to opt out of the sale of personal information. These rights are further described in our Privacy Policy.

If you believe that East Coast Wings has engaged in any unfair or deceptive practice, you may also file a complaint with the Federal Trade Commission at www.ftc.gov or with your state's attorney general office.

20. Contact Information

If you have any questions, concerns, complaints, or inquiries regarding these Terms of Service, or if you need to contact East Coast Wings for any purpose described in these Terms, please reach out to us using the following contact details:

We aim to respond to all inquiries within five (5) business days. For urgent matters related to food safety, allergic reactions, or health concerns, please contact your local emergency services or public health authority immediately.